Terms and Conditions

These terms and conditions ("Terms and Conditions") govern the use of http://www.luxeaura.com.au (the "Site"). This Site is owned and operated by LuxeAura, registered in New South Wales, Australia. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of LuxeAura. This includes, but is not limited to, images, text, logos, documents, downloadable files, and any other content that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party;
  • Act in any way that could be considered fraudulent; or
  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in violation of these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site. We also reserve the right to take any necessary legal steps to prevent you from accessing our Site.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

  • Jewellery.

These Terms and Conditions apply to all the goods displayed on our Site at the time you access it. All information, descriptions, or images provided about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images, as we cannot guarantee the accuracy of all goods provided. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject, or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will issue a refund equal to the amount you paid. You agree to monitor your payment instrument to verify receipt of any refund.

Third-Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments

We accept the following payment methods on our Site:

  • Credit Card
  • PayPal

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, they will be delivered via:

  • Standard delivery by post. Delivery generally takes 12–14 business days but may take longer during peak periods.

You are required to provide a complete and accurate delivery address. LuxeAura is not liable for the delivery of goods to an incorrect address as a result of inaccurate information provided by you.

Consumer Protection Law

Where applicable, these Terms and Conditions will not limit your legal rights under Australian Consumer Law. If there is a conflict, the mandatory provisions of the law will apply.

Limitation of Liability

LuxeAura and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, arising from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site, you indemnify and hold harmless LuxeAura and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Severability

If any of these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be removed without affecting the remaining provisions.

Changes

These Terms and Conditions may be amended as required to maintain legal compliance or reflect changes in site operations. We will notify users of any changes by email or by posting a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns:

info@luxeaura.com.au

Effective Date: 6th day of November, 2024